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CEI KEEPS INDUSTRY LEADING TRANSFORMER PROVIDER MOVING FORWARD

THE CLIENT

Power Asset Recovery Corporation (PARC) is one of the world’s largest providers in the secondary transformer market. Utility companies coast-to-coast, and around the globe, depend on PARC’s rebuilt transformers, power related parts and lightning-quick service.

THE CUSTOMER NEED

PARC’s customers rely on having the right power products available,

delivered and Canton Erectors Quoteinstalled at a moment’s notice. To make sure their end users are up and running in as little time as possible, PARC needed to find a heavy haul vendor with a deep knowledge of the power industry and the capability to get the job done on time, every time.

SOLUTION SUMMARY

  • Heavy haul trucking services
  • Crane and fork lift rigging services

CASE STUDY

Quick response and even quicker service are how Power Asset Recovery Corporation (PARC) has built a reputation as the industry leader in the secondary transformer market. When utility providers and high-energy consumers come calling on PARC’s services, time is of the essence.

Mark Haas, Sales and Marketing Manager for PARC, said that Canton Erectors Inc’s (CEI) reputation as a trusted heavy haul resource preceded them. “Working in this industry for as long as I have, it’s pretty easy to get a sense of who you can trust. People talk. And I only heard good things about Brian Selinsky and Canton Erectors,” said Haas.

In this industry, delivering on your promises is everything remarked Haas.

He said, “When a transformer goes out of service, the potential for loss is great—in some cases, we’re talking about losses of $500,000 per day or more.” PARC really appreciated the fact that CEI’s lineup of heavy haul trucks, cranes and forklifts delivered the necessary transformers to their customers’ sites, on time and as expected.

However, there’s a lot more to successful heavy haul services than moving the product with specialized trucks and rigging equipment. According to Hass, CEI certainly has the capability to handle even their heaviest transformers (which can weigh 60 tons or more) but they also take care of all the necessary details and coordination. This includes arranging escort car services for oversized loads and making sure the necessary paperwork is in order. Haas said, “All the permits and certifications must be in place during transport. This is especially true when crossing state lines. Our customer doesn’t want to hear that their critical equipment is delayed because of a paperwork issue. Neither do we.”

PARC has been very impressed with how CEI manages heavy haul projects through class-leading customer service. “We’ve done work coast-to-coast and around the world. So, we’ve certainly worked with our fair share of heavy haul vendors. Canton Erectors is on par with the best of them. But what really sets them apart is their commitment to the project and customer service,” said Haas.

However, when problems do arise, CEI is quick to communicate and provide solutions.

Haas stated, “If I have a problem, all I have to do is pick up the phone and call CEI and they’ll take care of it. That simple. But the thing is, I never even have to pick up the phone.” According to Haas, if there’s ever an issue, Brian and his team make sure that PARC is aware of it, long before it becomes a serious problem. This type of big-picture thinking is how CEI helps PARC satisfy their customers and maintain their stellar reputation.

“There’s no other way to say it—Canton Erectors is so easy to work with because they get the critical nature of our business. No red tape. No excuses. They just flat-out get the job done safely, quickly, and the right way,” said Haas.

  1. Avetta
  2. IsNetWorld
  3. Specialized Carriers & Rigging Association